G Leeks Skip Hire respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data whenever that information is provided to us. This includes when you, or your business, request information from us, contact us, use our website, connect with us via social media, buy goods or services from us, apply to set up an account with us, any other engagement we have with you, and when we contact you. It also tells you about your privacy rights and how the law protects you.
IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how G Leeks Skip Hire collects and processes your personal data in our dealings with you, including in providing goods and services to you, and including any data, you may provide through this our website.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
CHANGES TO THE PRIVACY NOTICE
This privacy notice was last updated on 24th May 2018.
Our website may include links to third-party websites, plugins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect and use the following data to provide the best possible communication:
- Identity Data INCLUDING; First Name, Last Name
- Contact Data INCLUDING; Delivery Address, Home Address, Billing Address, Email address, Telephone Numbers
- Transaction data INCLUDING; details about you/your business trading history, including payments from you/your business.
- Usage Data INCLUDING; information as to how you use our website.
HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
You may give us the direct data mentioned above by filling in forms or by corresponding with us by post, telephone, email, via this website, or on social media. This includes personal data you provide when you or your business:
- Request marketing materials to be sent to you.
- Order or purchase goods/services via our website.
- Order or purchase goods/services via email.
- Order or purchase goods/services via telephone
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies.
Third parties and publicly available sources
We may receive personal data about you from various third parties and public sources including:
- Technical Data from analytics providers such as Google based outside the EU.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity – To respond to an enquiry from you.
Type of data – Identity and Contact.
Legal reason for processing Data – Necessary to take steps at your request prior to entering a contract with you.
Purpose/Activity – To provide services to you, and to collect and recover money owned to us
Type of data – Identity, Contact and Transaction.
Legal reason for processing Data – To perform our contract with you.
- Customer Relationship
Purpose/Activity – To manage our relationship with you
Type of data – Identity, Contact, Transaction & Usage.
Legal reason for processing Data – To perform our contract with you.
- Data Analysis
Purpose/Activity – To use data analytics to improve our website, services, marketing and customer relationships
Type of data – Usage.
Legal reason for processing Data – To define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy.
What are cookies?
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please email firstname.lastname@example.org.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the categories of parties set out below for the purposes displayed above.
External third parties, including:
- business partners, and sub-contractors for the performance of any contract we enter into with them or you;
- analytics and search engine providers that assist us in the improvement and optimisation of our services and website;
- professional advisers, including lawyers, banks, auditors and insurers;
- HM Revenue and Customs, regulators and other authorities;
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know. Processors we appoint will only process your personal data on our instructions and they are subject to a duty of confidentiality.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Details of retention periods for different types of your personal data are available in our retention policy which you can request from us by our DPO at email@example.com.
By law we have to keep basic information about our customers (including Contact, Identity and Transaction Data) for seven years after they cease being customers for tax purposes.
G Leeks Skip Hire has appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
The Data Protection Officer
37 Churchill Avenue,